Shipping policy

Fake Food Japan makes and ships handmade food replicas worldwide from Osaka, Japan.

Production time. Every piece is made to order by hand. Production takes 1 week for most products; 2 weeks for Small Size Replicas, Trays, Wall Clocks, Mini Bowls, Handbags and Purses, Smartphone Stands, Bag Charms, and Pass Cases; and 3 to 4 weeks for Life-Size Replicas, counted from the day your payment is confirmed. The transit estimates below begin the day your package leaves Osaka and do not include production time.

Shipping methods and transit times. International orders ship by one of two methods. Airmail is the more economical option and averages 6 to 15 days, though in rare cases it can take longer. Airmail is not insured and does not include tracking. Express Mail Service (EMS) averages 2 to 6 days, is insured against loss or damage up to 20,000 yen, and includes online tracking. EMS cannot deliver to APO or AP addresses, though PO boxes are fine. Orders within Japan are shipped by Yamato Transport（クロネコヤマト）.

Shipping cost. Shipping is calculated at checkout from your destination, the weight of your order, and the method you select, and is charged in Japanese yen.

Recommendation and liability. Because our replicas are delicate handmade pieces, we strongly recommend EMS for its insurance and tracking. Fake Food Japan is not responsible for delays within the destination country, or for the loss or damage of uninsured packages sent by Airmail. If an insured EMS parcel does not arrive, Japan Post allows an inquiry to be opened two months after the shipment date; once the claim is settled we pass on the compensation recovered, up to the EMS limit of 20,000 yen per shipment. Airmail shipments that do not arrive cannot be traced or refunded. Items that arrive damaged are handled separately from lost parcels; see our Refund Policy.

Customs and import taxes. All international shipments are sent on DAP terms (Delivered At Place). Orders may be subject to import VAT, customs duty, clearance charges, or brokerage fees in the destination country. Any such charges are the responsibility of the recipient, are set by local authorities, and are outside our control.

For full shipping cost estimates by weight and method, see our Shipping & Delivery page. Our full statutory trader information is set out in our Legal Notice.